Returns & Exchanges

At Noor Hair, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused hair products in their original packaging.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for the return to receive a Return Authorization number.

2

Prepare the Package

Ensure the hair products are in their original hygiene seal and packaging, then securely pack the items to prevent damage during transit.

3

Ship the Items

Affix the provided return label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing